Downloading list of participants

Steps to download a list of the in-person event attendees (participants) and details of their reservation.

You can download a list of event attendees who have bought tickets via Starstream in CSV format. The downloaded sheet also includes those attendees added manually. When you download the list, it will have the following details for every attendee/ticket:

  • Ticket Id: a unique ID for every ticket.

  • Created At: date of event ticket purchase.

  • Email or Number: email or phone number of the attendee.

  • Customer Name: name of the attendee who bought the ticket.

  • Customer Name (Shipping): name of the customer who bought the event.

  • Product Variant: name of a product variant if selected in shopify.

  • Starstream Fee: Starstream fee for this ticket so you can track fees accurately.

  • Test Ticket: whether this is a test ticket or a real one.

  • Order ID: a unique ID for the order of the ticket.

Here are the steps to download a list of participant for an online/in-person event:

  1. In your main Starstream dashboard, make sure you are in the Events tab.

  1. Scroll down and click on the event you want to download its list of attendees.

  1. Make sure you are in the Event tab of your event.

  1. Scroll down to Download List of Attendees, and click Download.


Your event’s list of attendees is downloaded with all the details in CSV format, which opens with Microsoft Excel or Google Sheets.

Alternatively, you can follow steps 1 and 2, then follow these steps after clicking on your event:

  1. Instead of the Events tab, click on the Participants tab.

  1. Scroll down to the Download List of Attendees section, and click Download. The file will download instantly.

You’ll get a list that’s similar looking to this

You can always match the QR Code Secret column with the ticket code to manually validate tickets in case internet is down:

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