Starstream Help Center
Install Starstream
  • Starstream Help Center
  • Getting Started
    • What is Starstream?
    • Install Starstream
    • Who can benefit & use cases
    • Starstream features
    • Starstream pricing and subscription plans
    • Contacting customer support
    • Adding the Thank You Page button
  • Starstream Online Events
    • Creating an online event
    • Getting the secret link
      • Hosting on Youtube
      • Hosting on Vimeo
      • Hosting on Zoom
      • Hosting on Google Meet
    • Accessing an Online Event
    • Notification Timeline
    • Sending a test ticket for an online event
    • Sending and customizing event replay for online event
  • Hosted Online Events (With Extra Protection)
    • Overview - Event hosted on Starstream
    • How to create an hosted online event
    • Embed video code
    • Protection Levels
    • Starstream + Vimeo: 100% Login Protection
    • Customize your hosted online event
  • Starstream In-Person Events
    • Creating an in-person event
    • Accessing a In-Person Event
    • Scanning QR codes
    • Notification Timeline
    • Downloading list of participants
    • Sending a test ticket for an in-person event
    • Sending and customizing event replay for in-person event
  • STARSTREAM TICKET CUSTOMIZATION
    • Customizing event ticket
    • Customizing register confirmation
    • Customizing default ticket, register confirmation & replay emails & SMSs
    • Using the email editor
    • Using the SMS editor
    • Customizing the order page button
  • STARSTREAM ADVANCED USAGE
    • Adding participants manually
    • Sending custom (manual) emails to your participants
    • Avoid Spam Filters
  • Starstream Settings and Preferences
    • Archiving and disabling events
    • Customizing sender email & name
    • Changing bundle product notifications settings
    • Using and changing the free checkout email
    • Changing your subscription plan
    • Disabling reminder notification
    • Starstream Advanced Features Overview
    • Exclude Starstream fee from ticket's price
    • Starstream Demo Store
  • Legacy Starstream Login Protection
    • Overview
    • Starstream Login Protection (Legacy)
  • Customer Support
    • Find your Ticket ID
    • Upgrade your Shopify Checkout
Powered by GitBook
On this page
  • Customizing email ticket
  • Customizing SMS ticket
  1. STARSTREAM TICKET CUSTOMIZATION

Customizing event ticket

Customizing an event ticket for both online and in-person events.

PreviousSending and customizing event replay for in-person eventNextCustomizing register confirmation

Last updated 7 months ago

The event ticket is included in the email or SMS sent to the attendee before the event. You can customize both Email and SMS tickets separately to look different. This article is divided into customizing email ticket and customizing SMS ticket.

Customizing email ticket

To customize your email event ticket, follow these steps:

  1. Click on the event you want to customize from the main dashboard.

  1. Click on the Customize Ticket tab.

  1. On the Customize Ticket section, click on the green Customize Email button.

  1. Below these customizations, you can find a preview of the ticket and the ticket email, make sure that it looks like you want it, then click Save.

Customizing SMS ticket

To customize your SMS event ticket, follow these steps:

  1. From your main dashboard, scroll down and click on the event you want to customize its ticket SMS content.

  1. Click on the Customize ticket tab.

  1. In the Customize Ticket section, click on Customize SMS.

The screen that shows the email editor is loaded, with many choices to customize the event ticket and the whole email through which the ticket is sent. You can .

The SMS customization section is expanded. Finish your edits and click on Save. If you want to learn about the available SMS customizations you can check .

learn more on how to use the editor in the how to use the email editor article
the how to use the email editor article