Starstream Help Center
Install Starstream
  • Starstream Help Center
  • Getting Started
    • What is Starstream?
    • Install Starstream
    • Who can benefit & use cases
    • Starstream features
    • Starstream pricing and subscription plans
    • Contacting customer support
    • Adding the Thank You Page button
  • Starstream Online Events
    • Creating an online event
    • Getting the secret link
      • Hosting on Youtube
      • Hosting on Vimeo
      • Hosting on Zoom
      • Hosting on Google Meet
    • Accessing an Online Event
    • Notification Timeline
    • Sending a test ticket for an online event
    • Sending and customizing event replay for online event
  • Hosted Online Events (With Extra Protection)
    • Overview - Event hosted on Starstream
    • How to create an hosted online event
    • Embed video code
    • Protection Levels
    • Starstream + Vimeo: 100% Login Protection
    • Customize your hosted online event
  • Starstream In-Person Events
    • Creating an in-person event
    • Accessing a In-Person Event
    • Scanning QR codes
    • Notification Timeline
    • Downloading list of participants
    • Sending a test ticket for an in-person event
    • Sending and customizing event replay for in-person event
  • STARSTREAM TICKET CUSTOMIZATION
    • Customizing event ticket
    • Customizing register confirmation
    • Customizing default ticket, register confirmation & replay emails & SMSs
    • Using the email editor
    • Using the SMS editor
    • Customizing the order page button
  • STARSTREAM ADVANCED USAGE
    • Adding participants manually
    • Sending custom (manual) emails to your participants
    • Avoid Spam Filters
  • Starstream Settings and Preferences
    • Archiving and disabling events
    • Customizing sender email & name
    • Changing bundle product notifications settings
    • Using and changing the free checkout email
    • Changing your subscription plan
    • Disabling reminder notification
    • Starstream Advanced Features Overview
    • Exclude Starstream fee from ticket's price
    • Starstream Demo Store
  • Legacy Starstream Login Protection
    • Overview
    • Starstream Login Protection (Legacy)
  • Customer Support
    • Find your Ticket ID
    • Upgrade your Shopify Checkout
Powered by GitBook
On this page
  1. Starstream Settings and Preferences

Changing your subscription plan

How to change from a subscription plan to another.

PreviousUsing and changing the free checkout emailNextDisabling reminder notification

Last updated 1 year ago

You can change your Starstream subscription plan at any time. Follow these steps to change your plan:

  1. In your main dashboard, head to the Billing tab. Click on the Change plan button down the page.

  1. The plans will load in another page. Click the Subscribe button on the plan you want to change to. If you are changing from Free to Professional plan (Starstream Pro), you will be directed to the payment page, and once you pay, the new plan will be immediately activated. If you are downgrading from Profession plan to Free plan, the plan will be changed immediately after you click the Subscribe button.