Customizing default ticket, register confirmation & replay emails & SMSs

Customizing default emails and SMSs for tickets, register confirmations and event replays.

Starstream allows you to set default ticket, register confirmation and replay emails. These defaults will be automatically assigned to new events you create, and when you open the email editor, it will start at the default version you have set. To change these defaults, follow these steps:

1. In your main dashboard, head to the Settings tab.

1. Make sure you are in the Content Settings tab.

1. Scroll down. To change the default register confirmation email for online events, in the Customize Register Confirmation section, click on Customize SMS or Customize Email to start customization.

1. To change the default ticket email for online events, in the Customize Ticket section, click on Customize SMS or Customize Email to start customization.

1. To change the default ticket email for in-person events, in the Customize QR Ticket section, click on Customize SMS or Customize Email to start customization.

1. To change the default replay email, in the Customize Replay Email section, click on Customize SMS or Customize Email to start customization.

1. Every one of these choices will open the email editor or the SMS editor. You can learn more about each in their respective help articles.