Customizing sender email & name

How to customize the name of the sender and email shown to customers.

Your sender email is the email used to send tickets and other notifications to customers. The sender name is the name of your company in the emails. This is how to change your sender email and name in Starstream:

  1. In your main dashboard, click on the Settings tab.

  1. Click on the Sending Settings sub-tab. In the ‘Edit sender email for Starstream tickets’, click the edit button on the top right corner.

  1. The section is expanded.

  1. Type your business name in the ‘Sender Name’ field and your company email in the ‘Sender email’ field. If you want to avoid your emails being spammed, don’t use a gmail address as a sender email.

  1. If you want to reset the Sender email to Starstream’s default email, click Send with Click Submit after you finish editing to save your changes.

Last updated