# Notification Timeline

When any customer buys a ticket, a series of automated notifications (emails and SMSs) are triggered. Here are the types of notifications sent to users who buy tickets for in-person events:

1. **Register confirmation**: The register confirmation is sent instantly by email and SMS when the user buys the ticket, to confirm the transaction and the details of the event. This notification includes a link to add the event to the calendar (Google, Apple, Outlook, Yahoo!).
2. **Ticket**: The ticket is sent in an email and SMS immediately after the event purchase. It includes the QR code to be scanned to grant event access.
3. **Reminder notification 1**: The first reminder notification is sent 24 hours before the event starts, so that they remember the event starts the next day. This reminder notification can be disabled.
4. **Reminder notification 2**: The reminder notification is sent when the event time comes, so that users find the QR code on the top of their email’s inbox.This reminder notification can be disabled.

## **Reviewing this information** <a href="#id-3wdtrdtmzebl" id="id-3wdtrdtmzebl"></a>

You can always find this timeline by clicking on any event from the main Starstream dashboard, scrolling down the Event tab:<br>

![](/files/3we8VHwvmM7fJ3ZJCFgp)

## **Reviewing sent notifications** <a href="#bteonqkoepny" id="bteonqkoepny"></a>

You can view a list of sent notifications by following these steps:

1. Scroll in your main Starstream dashboard and click on your event.

<figure><img src="/files/5yslln5SVXxrQTSaNLz2" alt=""><figcaption></figcaption></figure>

2. Click on the participants tab.

![](/files/v8bJyDe5WXI8FTMy0tm7)

3. Scroll down until you see the Last tickets sold section. Here you will find the sent notifications in the card for each sent ticket.

![](/files/GezKEEM2CW3KvV2lbpoM)


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