> For the complete documentation index, see [llms.txt](https://help-center.starstream.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help-center.starstream.app/starstream-in-person-events/inperson-event-notification-timeline.md).

# Notification Timeline

Different notifications sent to customers for in-person events and when each of them is sent.

When any customer buys a ticket, a series of automated notifications (emails and SMSs) are triggered. Here are the types of notifications sent to users who buy tickets for in-person events:

1. **Register confirmation**: The register confirmation is sent instantly by email and SMS when the user buys the ticket, to confirm the transaction and the details of the event. This notification includes a link to add the event to the calendar (Google, Apple, Outlook, Yahoo!).
2. **Ticket**: The ticket is sent in an email and SMS immediately after the event purchase. It includes the QR code to be scanned to grant event access.
3. **Reminder notification 1**: The first reminder notification is sent 24 hours before the event starts, so that they remember the event starts the next day. This reminder notification can be disabled.
4. **Reminder notification 2**: The reminder notification is sent when the event time comes, so that users find the QR code on the top of their email’s inbox.This reminder notification can be disabled.

## **Reviewing this information** <a href="#id-3wdtrdtmzebl" id="id-3wdtrdtmzebl"></a>

You can always find this timeline by clicking on any event from the main Starstream dashboard, scrolling down the Event tab:<br>

![](https://3217870493-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2zj83xy9psCPLnWnnbKs%2Fuploads%2FAK0sq1FIyDaJ0797O2Aq%2F0.png?alt=media)

## **Reviewing sent notifications** <a href="#bteonqkoepny" id="bteonqkoepny"></a>

You can view a list of sent notifications by following these steps:

1. Scroll in your main Starstream dashboard and click on your event.

<figure><img src="https://3217870493-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2zj83xy9psCPLnWnnbKs%2Fuploads%2Fy9Vz3rWaNyk139qYUhPl%2F1.png?alt=media" alt=""><figcaption></figcaption></figure>

2. Click on the participants tab.

![](https://3217870493-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2zj83xy9psCPLnWnnbKs%2Fuploads%2FZvEf5tCsRkAx6bIdX7Il%2F2.png?alt=media)

3. Scroll down until you see the Last tickets sold section. Here you will find the sent notifications in the card for each sent ticket.

![](https://3217870493-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2zj83xy9psCPLnWnnbKs%2Fuploads%2FagTAeLfVCTiqEYGxtP8F%2F3.png?alt=media)
